PetScanner is a smart, revolutionary way to store and share pet owner information, allowing you the control of your pet’s welfare like never before. PetScanner is the world’s lowest cost microchip reader directly connected to a pet database through your smartphone that finally allows everyone to scan and identify pets. Our microchip scanner can be used as a basic scanner with no additional costs, or you can register your pet on our database to receive the additional benefits.The patent pending system allows you to log and view lost and stolen pets, re-home pets, help homeless pets find loving owners and helps with general pet identification. Unlike other pet databases, PetScanner is free to update your contact details, increasing the chances of being reunited with your pet if they ever become lost.
Frequently Asked Questions
Need help using the app or microchip reader? See our PetScanner FAQs for everything you need to know.
Our microchip scanner works by pairing it with our PetScanner app (free to download on the Google Play Store) which will display the microchip information. Simply download the app & create a free profile, connect your PetScanner to your phone, click the green scanning icon in the top right corner in the app and get scanning! Using the app is FREE and the minimum information we will show is the microchip number and which UK-DEFRA database the pet is registered to. We also provide the contact number for the database. If the scanned pet is registered with PetScanner, we will provide the name, number and email of the owner, so you can reunite the pet at the tap of a button. Equally, if you are the owner that is registered with PetScanner, you will receive an instant notification of who scanned your pet and where the scan was made. More details on how to scan can be found on our how to scan page.
Open the PetScanner app, connect the PetScanner microchip reader to your phone and click on the scan symbol in the top right hand side corner in the app. Hold the scanner with the ‘scan this side’ facing down onto the surface of the animal. It is important to note that some microchips can migrate around the neck to the shoulders, chest, legs or back of the animal, so it is a good idea to scan the whole body if the chip isn’t found in the neck. Start by scanning slowly around the neck in circular motions, this action will help for successful scanning. If the chip isn’t present in the neck, the rest of the animal should be thoroughly scanned. When scanning, the short beeping noise means you are close to the microchip so keep scanning in this area until you hear a long beep meaning the chip has been detected. Once detected, a screen will appear which will display the pet microchip number, registered database and if registered with PetScanner, the owner’s name, number and email.
Registering your pet with PetScanner will protect your pet under our DEFRA-complaint pet database – the most effective microchip protection for your pet. Simply download the PetScanner app on the Google Play Store, enter your pet’s microchip number, complete registration and enjoy the additional app features – the complete registration process can be found on our microchip registration page. Our registration charge is just £2.99 and includes a free 3 month subscription on the PetScanner app – this includes benefits such as updating your contact details for free, receiving an instant notification of where your pet’s chip is scanned with a PetScanner and who by, and also receiving an instant notification if your pet’s chip is searched online on any other DEFRA-complaint database lookup service. More registration benefits can be found below or on our microchip registration page.
When you register your pet on our DEFRA-complaint database, you will receive the following benefits:
- Full DEFRA-compliant pet protection – see us listed on GOV.UK as one of their trusted and approved databases here
- Update your contact details for free (included in subscription)
- Receive an instant notification of where your pet is scanned with a PetScanner reader and who by
- Receive an instant notification if your pet is searched online with any other database lookup service
- Log & view lost, stolen and homeless pets
- Securely transfer pet ownership using our in-app pet transfer function (no more sending off paperwork)
- Scan & identify any microchipped pet and contact the owner if they are registered with us
Yes. PetScanner is a fully DEFRA-compliant database meaning that we comply with government regulations. Registering your dog on the PetScanner database will make you complaint with UK law (microchipping of dogs law 2016). Please visit the GOV.UK website to see us listed as one of their recommended pet databases.
Our pet registration charge is £2.99 and this includes a free 3 month app subscription – the registration will protect your pet on our DEFRA-compliant database and make you compliant with UK law if you register your dog. Our monthly pet protection subscription starts from £0.99 (billed quarterly). Unlike other pet databases, we don’t charge any extra for updating contact details or transferring pet ownership – this is all included in your monthly subscription.
Your telephone number and email address are only shared with another user if they scan your pet with the PetScanner microchip reader and phone app in the case of a lost, stolen or homeless pet, or if a pet is being re-homed. This means that they must be in physical possession of your pet at that time. The communication between our microchip scanner and the phone is end-to-end encrypted to ensure data is only shared when a real pet microchip is scanned. By registering with PetScanner, you agree to share your contact details (name, telephone number and email address) with any other user than scans your pet.
Due to our smart database integration, if you scan a pet’s microchip and the owner of the pet is not registered with PetScanner, the app will display the pet’s 15 digit microchip number and we will also cross check all other DEFRA-compliant databases to provide the database which the pet is registered to and their contact number.
Yes, you can be registered with more than one pet database. If you register with PetScanner and are also registered with another pet database, we will notify you of which database you are already registered to, but we cannot disclose of any ownership information you may hold with them.
Yes! PetScanner will scan all worldwide standard 15 digit microchips (FDX-B and EU/ISO), so the system will work with your pet’s existing microchip.
PetScanner can be used anywhere with an internet connection. An internet connection is needed to search for the microchip number and cross-check other databases.
You can register as a user of PetScanner for free by downloading the app and entering in your details. Registering for free means you are still able to enjoy the app’s features such as scanning & identifying pets and viewing local lost pets, however, your pet will not be registered to PetScanner (you will need a subscription plan for this) and you will not receive instant notifications of where and when your own pet’s chip is scanned or searched online.
Traditionally, your pet can be registered on a country specific database which requires your contact details and registration details of your pet including the microchip number. These databases charge a registration fee and additional fees if you want to update your contact details. Their business model is based around charging fees each and every time a user wants to change contact details. Updating your contact details is very important in the case of a missing pet, however many people forget or can’t afford to keep paying to update their details every time they change their telephone number or address. Unlike any other pet database in the world, PetScanner works via an app on your smartphone in conjunction with our revolutionary microchip scanner that connects to your phone, this empowers users to easily contact the owner of any pet they scan with their reader, if the scanned pet is marked as lost or stolen.
No! Unlike almost all other pet databases, the PetScanner system is global. If anyone scans your pet anywhere in the world, you will be instantly informed of where and who your pet was scanned by. Then a simple press of the dial button and you will be talking to the person who just scanned your pet! There are many sad cases of pets being transported to other countries and never being reunited due to the old style databases not being connected overseas. PetScanner now makes that a thing of the past.
Our rehoming system is a new secure way to ensure pets only change ownership when the pet owner has authorised the transfer. This works by only allowing pet ownership transfer once the current owner has unlocked the pet in their app. Any malicious attempt to transfer a locked PetScanner registered pet, will fail. With PetScanner, if someone attempts to register your pet, you will also receive an instant notification of who and where, as all registrations require the use of the PetScanner microchip reader.
The PetScanner app also shows lost and stolen pets within a user selectable radius. If any new pets are lost nearby, other local users of the PetScanner app will instantly receive notification of your lost pet. Local lost pets are always shown at the top of the PetScanner app so no more having to stick flyers on to lampposts if your pet becomes missing. PetScanner has many other features including being able to re-home pets, see your pet’s temperature and help homeless pets find loving families.
Here are some factors which differ between PetScanner and other pet databases.
Price – PetScanner is the world’s lowest cost pet microchip reader. It is not just a little cheaper, is it almost 5 times cheaper! Our PetScanner device costs only £9.99, whereas the other available microchip scanners cost a minimum of £50.
Functionality – The current leading brand of microchip scanners only show the microchip number after scanning a pet, and must be connected to a laptop or PC for the system to be updated and display information regarding its owners contact details. Once connected to your smart phone, our PetScanner will instantly show all contact and pet details on your smartphone after scanning a pet. The PetScanner is also small and can fit anywhere, whether it be in your car or handbag!
Power – The PetScanner microchip reader does not require batteries, it is powered using your smartphone. The current leading brand of microchip scanner has a standby battery time and needs to be charged through a laptop or PC.
Efficiency – If a subscription plan is in place, PetScanner will immediately notify the pet owner via their smartphone if the microchip being scanned belongs to an animal that has been marked as lost or stolen. It will also allow the app to instantly display the contact details of the owner of the pet to the person that has scanned the pet, allowing for the quickest possible contact, all at the comfort of your smartphone.
The cable PetScanner device doesn’t need batteries, it is powered by your smartphone!
The bluetooth PetScanner device needs one PP3 battery (the square battery). This battery has enough power to scan more than 5000 microchips.
To find out more about our two different microchip readers, please visit Our Scanners page.
We charge £9.99 for our cable PetScanner microchip reader – paired with our free app. This can be used with OR without a subscription on our app.
No. PetScanner works by scanning the microchip in your pet. Pet microchips are not tracking devices as they do not contain a GPS tracking device. Instead, they have a 15-digit registration number that is used as an identification method, should your pet become lost or stolen.
A GPS chip is made of complex materials and is much bigger than a microchip, this could be harmful to your pet if this was inserted internally. To insert a GPS chip into a pet is difficult, so a GPS tracking device can only be inserted into a collar, which can be easily removed. GPS is also battery powered, so when it runs out of battery, you won’t be able to track your pet. Some GPS devices can also only function if there is enough network coverage, and in the cases where there is not enough coverage, the GPS device is very unreliable.
The PetScanner device can be used on any animal with a microchip!
PetScanner does not cause harm to animals. Radio Frequency Identification (RFID) technology is used to allow microchip scanners to detect the microchips.
A microchip is a minuscule amount of semiconducting material used to make an integrated circuit. Simply put, it is a small chip about the size of a grain of rice, used as a permanent method of electronic identification, consisting of a unique 15 digit number.
In animals, the tiny microchip is simply implanted internally under the skin, usually between the shoulder blade and the neck of your pet. Radio Frequency Identification (RFID) technology is used to allow microchip scanners to detect these chips and therefore reveal the unique 15-digit number associated with each specific microchip.
The microchip itself is made from silicon and the material surrounding the microchip is made from glass that is biocompatible, which means it’s not poisonous and won’t harm your animals body, so your pet won’t experience any side effects after implementation.
No. Pet microchips are not tracking devices, they don’t contain a GPS tracking device. Instead, they have a 15-digit registration number that is used as an identification method, should your pet become lost or stolen.
Some animal shelters and vet clinics have scanners capable of reading microchips. When the chip is scanned, the 15 digit identification number is shown, not necessarily showing the owners contact details. Usually the vet will have to contact the database the microchip is registered with and then find out the owners contact details in an attempt to reunite the pet. This can only happen if the vet has time to do so and if the owners details are up to date, however, in most cases they are not. With PetScanner, when a microchip is scanned, whether it be by a vet or individual, a notification is sent directly to the phone of the owner via the PetScanner app, which makes it simple and easy for the lost pet to be reunited with its family again.
The main use of microchips is inserting them into animals, where they are used to help find lost or stolen pets. Microchips are also used by biologists to track wild animals and study about migration. Another use is in credit cards to allow for increased secure payments.
A thermal microchip is almost identical to a standard microchip, with the added benefit of a temperature sensor and is still the size of a grain of rice, measuring 12mm in length. Having an inbuilt thermal sensor means that your pet’s identification number and temperature can be scanned simultaneously. Usually, your pet’s temperature can only be taken during a vet visit using a thermometer entered your pet’s sensitive areas. This can be stressful for both your pet and sometimes the vet! PetScanner allows you to take a temperature reading from your pet by simply scanning his/her microchip yourself, providing you a way of taking your pet’s temperature non-invasively. More importantly, PetScanner allows you to take your pet’s temperature at home and therefore recognise early signs of possible illness.
PetScanner detects thermal microchips in the same way it detects standard microchips. Please read above on ‘how does a microchip work?’. The temperature is encoded in the ‘extra’ data section at the end of all pet microchips.
Once your pet’s thermal microchip is scanned with the PetScanner device, the data is displayed on the PetScanner app on your smartphone. Your pet’s temperature values are also displayed in an easy to read graph so you can clearly see temperature patterns and trends.