I am the new keeper and need to register my pet’s microchip to my details

If you are the new keeper that needs to register/change your pets details, the guides below show how you can do this in the PetScanner app or online.

Transfer Keepership in App

(The previous keeper should have contacted us to process the transfer or tapped ‘rehome this pet’ on their pet’s profile in their app)

  • Download the PetScanner app and create a free account
  • Tap ‘add pet’ and follow the steps to register
  • You will be asked to accept the rehoming of this pet – click continue
  • Fill out all other relevant pet details. A small one-time payment will be required to complete registration. Once paid, your pet will be transferred to your account and removed from the previous owner’s account.

Transfer Keepership Online

(The previous keeper should have contacted us to process the transfer or tapped ‘rehome this pet’ on their pet’s profile in their app)

  • Go to www.petscanner.com
  • Click ‘register pet’ and follow the steps to register
  • You will be asked to accept the rehoming of this pet – click continue
  • Fill out all other relevant pet details. A small one-time payment will be required to complete registration. Once paid, your pet will be transferred to your account and removed from the previous owner’s account.

Transfer Keepership in App

(The previous keeper should have contacted us to process the transfer or tapped ‘rehome this pet’ on their pet’s profile in their app)

  • Download the PetScanner app and create a free account
  • Tap ‘add pet’ and follow the steps to register
  • You will be asked to accept the rehoming of this pet – click continue
  • Fill out all other relevant pet details. A small one-time payment will be required to complete registration. Once paid, your pet will be transferred to your account and removed from the previous owner’s account.

Transfer Keepership Online

(The previous keeper should have contacted us to process the transfer or tapped ‘rehome this pet’ on their pet’s profile in their app)

  • Go to www.petscanner.com
  • Click ‘register pet’ and follow the steps to register
  • You will be asked to accept the rehoming of this pet – click continue
  • Fill out all other relevant pet details. A small one-time payment will be required to complete registration. Once paid, your pet will be transferred to your account and removed from the previous owner’s account.
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